What is VaultThat?
VaultThat gives homeowners and contractors one clear place for milestones, work review, approvals, and payment status.
How does VaultThat help reduce payment tension?
It helps homeowners feel safer before they pay and helps contractors feel sure the job gets paid after approval.
How does contractor payout work?
After a step is funded and approved, payout moves through the contractor’s payout setup. Timing can vary by payment method and bank.
Do contractors create a payout account during onboarding?
Yes. Contractors go through onboarding and create a new Stripe account under VaultThat so approved funds can move through the platform.
Does VaultThat replace our contract?
No. You still need your own contract for scope, pricing, and legal terms.
What happens if a milestone is not approved?
If a step is not approved, payout does not move. Both sides can review the issue and decide what happens next under their agreement.
How long does payout take?
Timing can vary by payment method, account status, and bank. VaultThat shows status so both sides can see where things stand.
How do I get help?
